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FAQ
In this section, you can see the most frequently asked questions of users. To view each section, select its option. If you have a question and did not find your answer here, please contact us through the communication channels.
In Pooliran, the full price is presented to the user and does not include any hidden costs in the prices. Only if there is a problem on the part of the user or the user’s bank and the process is subject to a fee, these fees will be deducted from the user.
Depending on the origin and destination account and the payment method, this time is between 1 to 5 working days, which will be announced along with the final rate after the user registers the request.
Persian Gulf countries, European Union countries, Canada, America, Australia, China, Malaysia, India, Armenia, Georgia, Turkey
Since the transactions are done in the form of buying and selling at the same time, after receiving the request from the customer and confirming it, the remittance cannot be canceled.
These items are different depending on the bank and destination country and will be announced to the user when the rate is announced by the site.
In order to become a user on the Pooliran website and receive a customer code, “name and contact information and a valid identification card” for individuals and “name of the company representative and contact information and a request letter on the company letterhead with the seal of one of the owners, the signature and the latest notice of changes in the official newspaper” needed.
The remittance price is updated on the site every day around 12:00 noon Iran time and the rates are updated online until 17:00 Iran time. The calculation will be final with tomorrow’s rate.
No, sending identification documents is done only once and for the first time of money transfer. And if the account owners do not change and until the validity date of your identification documents in our archive has not expired, there is no need to send the documents again.
In Pooliran, the full price is presented to the user and does not include any hidden costs in the prices. Only for transferring the network fee is considered separately according to time and network traffic.
Depending on the origin and destination network and the payment method, this time is between 1 and 5 working hours, which will be announced along with the final rate after the user registers the request.
With the support of various blockchain networks, Pooliran makes your transfers easily. Including: Bitcoin omni network, Ethereum erc20, Tron trc20, Binance bep2, Binance Smart Chain bep20, …
Since the transactions are done in the form of buying and selling at the same time, and on the other hand, this transaction is done irreversibly in the blockchain network, after receiving the request from the customer and confirming it, the remittance cannot be canceled.
These items are different depending on the currency and wallet of the destination and will be announced to the user when the rate is announced by the site.
Currency prices are updated on the site every day and 24 hours a day.
In Pooliran, the full price is presented to the user and does not include any hidden costs in the prices. Only if there is a problem on the part of the user or the user’s bank and the process is subject to a fee, these fees will be deducted from the user.
Depending on the origin and destination account and the payment method, this time is between 1 and 5 working hours, which will be announced with the final rate after the user registers the request.
Persian Gulf countries, European Union countries, Canada, America, Australia, China, Malaysia, India, Armenia, Georgia, Turkey
Since the transactions are done in the form of buying and selling at the same time, after receiving the request from the customer and confirming it, the remittance cannot be canceled.
These items are different depending on the bank and destination country and will be announced to the user when the rate is announced by the site.
In order to become a user on the Pooliran website and receive a customer code, “name and contact information and a valid identification card” for individuals and “name of the company representative and contact information and a request letter on the company letterhead with the seal of one of the owners, the signature and the latest notice of changes in the official newspaper” needed.
The remittance price is updated on the site every day around 12:00 noon Iran time and the rates are updated online until 17:00 Iran time. The calculation will be final with tomorrow’s rate.
No, the identification documents are sent only once and the first time the money is transferred to receive the customer code. And if the account owners do not change and until the validity date of your identification documents in our archive has not expired, there is no need to send the documents again.